The mobile broadband app and service metadata is not installed on the PC. This could happen for PCs that have embedded mobile broadband hardware where the OEM has preloaded the mobile broadband app and service metadata on the Windows image or an alternate Internet connection is available. The mobile broadband app and service metadata is already installed on the PC. Consider each of these scenarios in the context of your business models when you plan which Windows components your app must interact with.ĭisplaying account information to the userĪ seamless plan purchase experience makes it easier for users to buy connectivity and enables the operator to accept new customers without the need for support or retail-store intervention. This section describes key scenarios that are part of the current mobile broadband experience that you can choose to enable. Windows 8, Windows 8.1, and Windows 10 provide the opportunity to focus on the customer connection and to highlight your unique value-add through a UWP mobile broadband app, previously known as a mobile operator app. Highlight unique services and capabilities that make your customer experience unique. This dual-mode device concept often requires the user to switch between storage mode and modem mode, adding an extra task before the user can successfully connect to the network. The need for a custom driver and for custom connection management software meant that USB-based mobile broadband devices need to also perform a USB storage function in order to deliver that custom software to the user’s PC. These connection managers have to be deployed and maintained by the operator and their ISV partners. This streamlining presents an opportunity to provide customers with a “just works” experience while possibly reducing support overhead.Ĭustomized connection management experiences duplicate Windows functionality and have different UX models than the rest of Windows. With the current Mobile Broadband class driver, certified mobile broadband devices have a consistent experience without the need to install custom drivers. Windows 8, Windows 8.1, and Windows 10 present an opportunity to reimagine and streamline the existing mobile broadband ecosystem.Įarlier versions of mobile broadband hardware required custom Windows drivers. Windows 8, Windows 8.1, and Windows 10 reduce your need to develop traditional connection management apps so development resources can be focused on customer interaction, including account management and value-added services. Users enjoy a streamlined, consistent connection flow. Windows 8, Windows 8.1, and Windows 10 simplify mobile broadband connectivity for users, while offering new opportunities for mobile network operators.
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